Since we focus on crypto casinos, we couldn’t pass up a platform named CryptoBoss. However, it turns out to be more of a typical fiat casino that accepts traditional payment methods and just six cryptocurrencies. The owners seem to be following the crypto trend, but if you’re looking for a true crypto-first experience like Stake, you won’t find it here.
Verification
This means that CryptoBoss carries all the usual problems of fiat casinos. The first and most notable one is verification. The platform is known for delaying payouts by repeatedly requesting additional documents. And even if you manage to meet all their demands, you may still be asked to complete a video verification at the final stage.
Based on user feedback, even after completing all verification steps, you may still be refused a withdrawal. This means you not only lose your money but also waste a significant amount of time and effort, while the casino likely knows from the start that it has no intention of paying out.
But even if you complete verification successfully, don’t get too relaxed. After a while, CryptoBoss might ask you to verify again, and the process will start all over.
To avoid such scenarios, it’s safer to play at no verification casinos
Account Suspensions
If a player has completed verification in advance, how can they refuse to pay out their winnings? The solution is simple: accuse them of breaking the rules and block their account.
CryptoBoss frequently cites section 2.1.10 of its T&C, which forbids players from transferring their accounts to third parties. Furthermore, section 3.2 states that a single account is permitted per registration address, IP address, or device.
Put simply, if you log in through a VPN just once, CryptoBoss may use that as grounds to block your account and confiscate your winnings. Most likely, they won’t even bother to investigate and will just accuse you, putting the burden of proof on you rather than themselves. The same issues are present at the related Slotum casino
Either way, it’s best to play at casinos that permit VPNs
Withdrawal Times
CryptoBoss states that withdrawal times range from 15 minutes to 3 hours. Although 3 hours is already a long wait for today’s crypto casinos, even these timeframes are not guaranteed. You may be asked to wait due to a payment system overload, causing the withdrawal process to stretch out indefinitely. However, this will only become an issue if you successfully verify your account.
Customer Support
CryptoBoss’s customer support is not something you can count on, as the casino is obviously uninterested in resolving the issues it creates for players. Initially, you’ll get automated replies, and if you push further, they will stop responding altogether, both in the chat and by email. A similar scenario has been happening at Unlim casino
Upon reviewing player complaints, we found that CryptoBoss has never responded to any. Therefore, don’t expect any complaints on forums to solve your issue—the casino doesn’t care about its reputation.
At this point, your only option is to contact regulatory authorities, but they refuse to get involved in cryptocurrency-related disputes. Therefore, whether you get paid is entirely up to CryptoBoss. They often have no intention of paying, and there’s nothing you can do about it.
Conclusion
As some players point out, things weren’t always like this. CryptoBoss might have been a reasonable online casino in the past. However, in its current form, it’s not a platform we’d suggest to players. Better to move on.
